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10010 Customer Service Hotline

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Customer Service Hotline

- Service Number: 10010

- Service Time: 7X24

- Charge: None (local customer service hotline only)


International Roaming Hotline

- Service Number: +8613010199999

- Service Time: 7X24

- Tariff: None (China Unicom's users out of China only)


China Unicom's Customer Complaints Hotline

- Service Number: 10064

- Service Time: 7X10 hours for manual service (8:00-18:00),

   other hours for automatic service.

- Tariff: airtime charge

Corporate Governance China Unicom (Hong Kong) Limited